Home > SCCM 2007 / 2012 > SCCM 2012 R2: Cannot stop tmlisten service when installing KB2905002

SCCM 2012 R2: Cannot stop tmlisten service when installing KB2905002

I had an issue with installing SCCM 2012 R2 hotfix KB2905002
Stop services: error

It seems that this hotfix tries to stop the anti-virus service which was in my case the Trend Micro Listener service: Cannot stop tmlisten service on computer

Make sure that you stop the Anti-virus services before installing KB2905002. Probably the same issue with other Anti-Virus products.

kb2905002_Error1

kb2905002_Error2

http://support.microsoft.com/kb/2905002/

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Categories: SCCM 2007 / 2012
  1. February 16, 2014 at 6:06 am

    As far as I know, TrendMicro Officescan set the primary service (tmlisten) to non-stoppable by default to avoid accidentally stopped by malicious program. You may check it via sc query tmlisten. This setting could be changed on Officescan management console.

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