Home > Windows XP / 7 > Windows 7: Offer Remote assistance

Windows 7: Offer Remote assistance

It looks like Offer Remote Assistance is an hidden option within Windows 7. You need to create your own shortcut if you want to make use of it. It’s very easy but I need to remember it so I place this one on my blog:

Right click on your desktop – Create a new shortcut
Location of the item: %windir%\system32\msra.exe /offerra

Run the shortcut as an Administrator if you don’t have sufficient rights.

Some additional info:
Remote assistance is backward compatible so you can offer remote Assistance from Windows 7 to Windows XP. But you can’t use the Windows XP remote assistance to remotely control a Windows 7 machine.

Categories: Windows XP / 7
  1. April 19, 2013 at 11:55 pm

    I truly love your blog.. Great colors & theme.
    Did you build this site yourself? Please reply back as I’m planning to create my own website and would like to find out where you got this from or what the theme is called. Thank you!

    • Joris
      April 22, 2013 at 11:02 am

      Thanks for your feedback. It’s just the INove from WordPress.com. It’s free to create your own blog at wordpress.com and also the theme is free.

  2. July 2, 2013 at 6:55 pm

    Very good information. Lucky me I discovered your site by accident (stumbleupon).
    I’ve bookmarked it for later!

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