Home > OCS 2007 / Lync 2010 > OCS 2007: Communicator could not retrieve calendar or Out of Office information from Exchange Web Services

OCS 2007: Communicator could not retrieve calendar or Out of Office information from Exchange Web Services

Communicator could not retrieve calendar or Out of Office information from Exchange Web Services from Exchange Web Services. Communicator will automatically continue to retry. If this problem persists, contact your system administrator. 

My solution was:
Close your OCS client & Clear all the local cached data of your OCS client:
%userprofile%\Appdata\Local\Microsoft\Communicator\<User SIP URI>\

If multiple users experiencing this problem check the Certificate Service and other OCS services and enable client logging to further investigate when the error persists:  http://www.fots.nl/index.php/archive/communicator-troubleshooting/

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Categories: OCS 2007 / Lync 2010
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