Home > OCS 2007 / Lync 2010 > OCS 2007 R2 install Error: “The Windows Media Format Runtime is required”

OCS 2007 R2 install Error: “The Windows Media Format Runtime is required”

During the installation I forgot to install one of the required prerequisites and I received the following error:

“Error: The Windows Media Format Runtime is required in order to install this component. Installing the Windows Media Format Runtime may require a system restart to complete the installation. Click OK to continue with the installation.”

The solution to solve this problem is install the “Desktop Experience” Feature:

  • Start PowerShell as Administrator
  • Execute: Import-Module ServerManager
  • Execute: Add-WindowsFeature Desktop-Experience
  • Reboot the server

Why is this component necessary?

Conferencing Attendant and Conferencing Announcement Service use the Windows Media audio (WMA) file format to play prompts, music, and announcements. The WMA file format requires the Windows Media Format Runtime to run properly.

Found on Technet: http://technet.microsoft.com/en-us/library/dd572802(office.13).aspx

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Categories: OCS 2007 / Lync 2010
  1. sohrab
    September 27, 2012 at 7:34 pm

    very very very tanx

  2. Akhil
    December 3, 2012 at 6:37 pm

    Great man!!!! Thanks a lot!!!

  3. August 19, 2014 at 4:57 pm

    thanks!

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